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Terms of Service

Last Updated: July 2026

1. Acceptance of Terms

By accessing or using Behind That Brand's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Behind That Brand offers creative and development services including but not limited to:

  • Graphic Design & Branding
  • Web Development
  • 3D & Motion Graphics
  • Digital Marketing
  • White Label Services
  • UI/UX Design

3. Client Responsibilities

  • Provide accurate and complete information for project requirements
  • Respond to communications in a timely manner
  • Pay for services as agreed in the contract
  • Provide feedback and approvals promptly
  • Respect intellectual property rights

4. Intellectual Property

All content, design, code, and materials created by Behind That Brand remain our intellectual property until full payment is received. Upon full payment, ownership is transferred to the client as specified in the project agreement.

Clients retain ownership of their original content and materials provided to us for project development.

5. Confidentiality

We maintain strict confidentiality regarding all client information and project details. We will not disclose your information to third parties without your consent, except as required by law.

6. Payment Terms

  • Invoices are due as specified in the project contract
  • Late payments may incur additional fees
  • All fees are in USD unless otherwise specified
  • Payment methods accepted: Bank Transfer, Credit Card, PayPal

7. Revisions and Change Requests

Each project includes a specified number of revisions as per the agreement. Additional revisions may incur extra charges. Change requests outside the original scope will be quoted separately.

8. Cancellation and Refund Policy

  • Cancellations must be made in writing
  • Deposits are non-refundable if work has commenced
  • Refunds for completed work will not be issued
  • Any refunds will be processed within 14 business days

9. Limitation of Liability

Behind That Brand shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific project.

10. Indemnification

Clients agree to indemnify and hold Behind That Brand harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Behind That Brand is located, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to update these terms at any time. We will notify you of any changes by posting the new terms on this page with an updated date.

13. Contact Information

For questions about these terms, please contact us: